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Privacy Policy

Last updated: November 26, 2025

0. Who We Are & Scope

This Privacy Policy explains how Designious (operated by ioxo media, inc.) ("Designious," "we," "us," or "our") collects, uses, and shares information when you use our website and services at designious.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy and our Terms of Service. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

We collect information to provide, secure, and improve our services. This includes:

Account & Contact Information

  • Name and email address
  • Billing information (processed securely through our payment provider)
  • Subscription plan, status, and account settings
  • Optional information you provide, such as support messages or feedback

Billing & Address Information

  • Billing address (street, city, state/province, ZIP/postal code, country), where required
  • Tax-related information, where required by law

Usage Information

  • Pages visited, features used, and time spent on the site
  • Assets viewed, downloaded, and search queries
  • Device information (e.g., device type, operating system, browser type and version)
  • IP address and general location (e.g., city, country) inferred from your IP
  • Log data such as access times, referral URLs, and error reports

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service, remember your preferences, and measure the effectiveness of our marketing.

Cookies are small text files stored on your device. Tracking technologies may also include beacons, tags, pixels, and scripts that help us collect and analyze information about your use of the Service.

Examples of cookies we use include:

  • Essential / Session cookies – used to operate the Service and keep you logged in.
  • Preference cookies – used to remember your preferences and settings.
  • Security cookies – used to help detect and prevent fraud or abuse.
  • Analytics and performance cookies – used to understand usage and improve the Service.

You can control cookie settings through your browser or our cookie banner. If you disable or refuse cookies, some parts of the Service may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, operate, and maintain the Service
  • Process payments, manage subscriptions, and fulfill orders
  • Authenticate users, maintain security, and prevent fraud or abuse
  • Provide customer support and respond to inquiries
  • Send important service-related messages, such as security alerts, account notices, and updates to our terms or policies
  • Analyze usage patterns to improve performance, features, and user experience
  • Send newsletters, product updates, offers, and marketing communications (where permitted by law and your preferences)
  • Monitor and analyze trends, usage, and activities in connection with the Service
  • Comply with legal obligations and enforce our agreements and policies

3. Legal Bases for Processing (GDPR / EEA Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or another region with similar laws, we process your personal data under the following legal bases:

  • Contract performance: To provide and manage your account, subscription, and access to the Service.
  • Legitimate interests: To operate, secure, and improve the Service, communicate with you about relevant updates, and prevent fraud, provided that our interests are not overridden by your rights and interests.
  • Consent: For certain types of marketing, analytics, or cookies, where required by law. You can withdraw your consent at any time.
  • Legal obligations: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers: We share information with trusted third parties that help us operate the Service, such as hosting providers, payment processors, email and messaging providers, analytics tools, customer support tools, and security services.
  • Business transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.
  • Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request (for example, from a court or government authority), or to protect our rights, property, or the safety of our users or the public.
  • With your consent: We may share information with third parties when you explicitly authorize us to do so.

5. International Data Transfers

We may store and process your information in countries other than your own, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by law, we use appropriate safeguards (such as standard contractual clauses) to help protect your information when it is transferred internationally.

6. Service Providers, Analytics & Advertising

We may use third-party service providers to help us understand usage, improve performance, and show relevant ads about our services on other websites or platforms.

Analytics

We may use analytics providers (such as Google Analytics or similar tools) to collect information about how users interact with the Service. These tools use cookies and other technologies to gather data such as pages visited, time spent, and links clicked.

You can typically opt out of certain analytics tools by using browser add-ons or settings provided by those providers. For example, Google offers a browser add-on to opt out of Google Analytics.

Advertising & Remarketing

We may work with advertising partners (such as Google Ads, Meta (Facebook) Ads, or similar services) to show you ads about our services on other websites or platforms. These partners may use cookies and similar technologies to track your activity across sites and show you more relevant ads.

You can usually adjust your preferences or opt out of interest-based advertising via your browser settings, your mobile device settings, or industry opt-out pages (such as the Digital Advertising Alliance or equivalent organizations in your region).

7. Payments

If you purchase a subscription or other paid services, we use third-party payment processors to handle payment card information and related data.

We do not store or collect your full payment card details. That information is provided directly to our payment processors, whose use of your personal information is governed by their own privacy policies. These processors typically comply with the Payment Card Industry Data Security Standard (PCI-DSS) to help ensure secure handling of payment information.

Examples of payment processors we may use include Stripe and similar providers.

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption in transit, access controls, secure hosting, and regular monitoring. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable law, you may have some or all of the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct or update inaccurate or incomplete information.
  • Deletion: Request that we delete certain personal information, subject to legal obligations.
  • Restriction: Request that we limit the processing of your personal information in certain circumstances.
  • Portability: Request to receive certain personal information in a machine-readable format or have it transmitted to another controller.
  • Object: Object to certain processing, including where we are relying on legitimate interests, or object to direct marketing.
  • Withdraw consent: Where we rely on consent, you may withdraw your consent at any time (this will not affect processing that has already occurred).
  • Marketing preferences: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or adjusting your account settings.

To exercise these rights, contact us at privacy@designious.com. We may ask you to verify your identity before responding to your request.

If you are in the EEA, UK, or another jurisdiction with similar laws, you also have the right to lodge a complaint with your local data protection authority.

10. GDPR Compliance (EU / EEA / UK Users)

For users in the European Economic Area, the United Kingdom, and similar jurisdictions, we comply with applicable data protection laws, including the GDPR. Our legal bases for processing are described above. You have the rights outlined in Section 9, including the right to access, rectify, erase, restrict, or object to processing, and the right to data portability and to lodge a complaint with a supervisory authority.

11. CCPA Rights (California Users)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related laws, including:

  • Right to know: Request to know what categories of personal information we collect, use, disclose, or "sell" (we do not sell personal information).
  • Right to access: Request access to specific pieces of personal information we hold about you.
  • Right to deletion: Request deletion of personal information, subject to certain exceptions.
  • Right to non-discrimination: We will not discriminate against you for exercising your privacy rights (for example, by denying services or charging different prices solely because you exercised your rights).

To exercise CCPA rights, you can contact us at privacy@designious.com. We may need to verify your identity before completing your request.

We do not sell personal information as "sell" is defined under the CCPA.

12. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we will delete or anonymize it, or, if this is not possible (for example, in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

13. Children's Privacy

Designious is not intended for users under 16 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.

14. Links to Other Sites

Our Service may contain links to websites or services that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date above. In some cases, we may also notify you by email or through the Service. Your continued use of the Service after the updated policy is posted means you accept the changes.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: