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FAQ
25 articles
How do I cancel my subscription?
Cancel from Billing in your account using the Stripe billing portal.
Under what license are Designious assets covered?
Assets are licensed under our Commercial License. Read the full terms on the license page.
What are Studio credits?
Studio credits pay for AI tools like vectorize, background removal, and upscale. Check your balance in Billing.
How do I download designs?
Open a graphic while signed in and download the pack file from the detail page. Pro plan required.
What is Designious Studio?
Studio is the in-app workspace for preparing artwork — upload, vectorize, remove backgrounds, upscale, and recolor SVGs.
What's included in my plan?
Free, Pro, and team plans differ in library access, downloads, and Studio credits. See current pricing for details.
What happens if I cancel my subscription?
Billing stops at the end of your current period. Downloaded assets may remain usable under the license.
Refund Policy
Digital products have a limited refund policy. Read the full refund policy on our website.
Where is the product documentation?
Step-by-step guides for Studio, the library, and your account live at /docs on Designious.
What is Designious and how does it work?
Designious is a library of commercial vector artwork plus Studio tools to prepare files for print and merch.
Personal vs Business Accounts
Personal Pro is for individual creators. Team workspaces are available for shared access — see pricing or contact us for multi-seat needs.
Software compatibility and file extensions
Our design library is compatible with many graphic design software for both Mac and Windows. These are the software you can use to open and edit the files you download from our lib
How do I download items once I have a membership?
Sign in, open a graphic, and download the pack file. Same flow as the main download article.
Where do I see the new designs?
Browse the catalog sorted by date or search for recent additions.
Can I still use the downloaded assets after I cancel my membership?
Assets downloaded while subscribed may remain usable under the Commercial License. Refunded or trial downloads do not qualify.
Can I keep using the resources after my subscription has expired?
Use of downloaded assets after expiry depends on the Commercial License. Merch and POD rules are in the full license.
How many times can I use an asset?
You can use a downloaded asset as many times as the license allows — there is no per-design usage cap.
What do I get when I sign up for the membership?
Pro unlocks the full library, downloads, and monthly Studio credits. See current plans for details.
How do I access the Online Designer?
The legacy Online Product Designer has been replaced by Designious Studio for artwork preparation.
What is the monthly downloads limit?
Pro plans include library access and downloads. Studio tools use a separate monthly credit allowance, not a download quota.
Is there a limit on the number of prints per design?
No — you can print a design as many times as your license allows. See the full license for details.
How do I unzip?
Our files come in a zip archive format to be downloaded faster, to save space and internet bandwidth. In order to be used the files have to be unzipped. Windows: - To unzip a singl
When can I cancel?
You can cancel anytime — there are no contracts. Use Billing in your account.
Can I use the t-shirt designs without modifing them?
Yes, you can use the t-shirt designs on printed products as they are.
What products can I create with the Designious Library?
Mostly any product you want — see our blog post listing 135+ products you can create with the library.
Still need help?
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